Bear Electric Appliance UK

Shipping Policy

Q: What can I send by Post or Courier service?

A: Whilst we would love to be able to send and fulfill all your order requirements, we are unable due to certain product types to post certain items overseas. www.postoffice.co.uk/letters-parcels/mailing-guide/restricted-and-prohibited-goods.

(This list is NOT a complete list of all IATA Dangerous Goods)

Upon check-out, the system automatically defaults to a shipping price about your country.

Q: When will my order ship?

A: Bear Electric Appliance UK processes orders Monday through Friday, excluding UK holidays. It is our objective to ship all orders after they are processed and produced from the factory.

Q: How will my order be shipped to me?

A: Bear Electric Appliance UK uses Royal Mail, My Hermes, & other relative shipping partner service for shipping orders, which can take up to 90 business days.

Unless otherwise noted, our company will make the best efforts to dispatch your ordered item(s)for deliveries within the UK to be typically received within 10 to 30 days of shipment of the order. However please note that this can take up to 60 business days depending on the item ordered. Product availability may be limited, and particular products may not be available for immediate delivery, even if the product is not identified as “out of stock” on the Site. Our company shall not be liable for any loss, damage, cost or expense related to any delay in dispatch or delivery.

Once your order has been dispatched, you will be notified of the tracking number assigned to your order and the courier company used to send your order.

While we cannot currently provide a guarantee that items posted on Wednesday 23rd December will arrive prior to Christmas due to the impact of the new coronavirus restrictions, we can assure you that we will be endeavoring to deliver all items as quickly as possible. We know how important this is.

Find out more at www.royalmail.com/coronavirus

Please note, days referred to are working days. You, the recipient, are responsible for any customs duties, fees or taxes on the products sent to you.

Our company strictly observe legal requirements in both our and your country. However, we recommend that you check the importation regulations of your country to verify the laws of ordering online pharmaceuticals and over-the-counter medication from abroad. The buyer is responsible for determining and abiding by his/her country’s importation regulations.’

Please note that due to the industry and laws we abide by our company reserves the right to refuse the sale of any product dependent on customs regulations of the delivery address.

If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your Goods reach their destination. We are not responsible for these charges, and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and that We cannot guarantee that the packaging of your Goods will be free of signs of tampering. Please also be aware that the United Kingdom consumer protection laws may not apply

Once the item is in the courier’s network, we are unable to influence the time of delivery if it has been delayed for reasons beyond our control. Please be aware that, as a 1st Class postage stamp, if the delivery is late there is no refund for the delivery service. It is not a guaranteed service.

Couriers’ standard delivery charges are for Monday to Friday collection and delivery service. We cannot give a time of delivery, nor can we guarantee the day.

Orders containing prescriptions and other medicines require a signature on delivery. You can also arrange for your order to be delivered to alternative addresses including your office, members of your family or your local post office.

Please note that deliveries are made to the delivery address you supply to us. Re-dispatch of any returned orders may incur an additional delivery charge.

Return

All of our products in the original packaging and condition are returnable and refundable under 14 days return period. The buyer is responsible the shipping for returning our products.

For all the service you booked, any reschedule or cancellation is free of charge and the fee will be refund to you in one month time.